Guides and FAQ Page

Find quick answers to common questions about our tours, bookings, payments, and more.

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GUIDES AND FAQ

Guides & Support

Getting started

Making the Decision to Buy
Setting Up Your Listing
Hosting Experiences and Adventures
Common Questions for New Users

Managing Your Calendar

Setting Prices & Availability
Configuring Booking Preferences
Handling Inquiries & Requests
Temporarily Disabling

Managing Your Listings

Editing Your Property Details
Local Area & Neighborhood Information
Uploading & Managing Photos

Payouts and Payments

Understanding Your Payment Process
Adding Payment Information
racking Your Payment Status
Contributing to Charitable Causes
Navigating Taxes and Deductions

Reservation Management

Safe Travel
Organizing Travosy Experiences
Modifying a Booking
Canceling a Reservation
Long-Term Reservation Tips

Support for Reservations

Getting Help with Guests or Bookings
Handling Guest Cancellations

Managing Your Account

Updating Your Profile Information
Ensuring Account Security
Verifying Your Identity
Managing Reviews
Becoming a Superhost

Frequently Asked Questions

Buying Questions
General Questions
Payments Questions
Support Questions

Buying Questions

Browse our tour categories based on your interests, budget, and preferred destinations. Each package has detailed information to help you make an informed choice. Our customer support team can also guide you through the selection process.

Yes, you can book a tour on behalf of another person. During the checkout process, just enter their details in the relevant fields.

We recommend booking at least 1-3 months in advance, especially for popular destinations. However, last-minute bookings are also available, subject to availability.

General Questions

Yes, we offer packages that are perfect for solo travelers, with options to share rooms with fellow travelers or book private accommodations.

Many of our tours are designed for families and include activities that are suitable for children. Please check individual tour descriptions for age recommendations or contact us for advice.

Safety is our top priority. We regularly review all destinations and tours to ensure they comply with international safety standards. You will also be briefed on safety protocols before departure.

Payments Questions

We accept a variety of payment methods, including major credit cards, bank transfers, and secure online payment gateways like PayPal.

Yes, we offer flexible payment plans for select packages. Please contact our support team for details on how to set up installment payments.

Absolutely. We use industry-standard encryption and secure payment gateways to protect your payment information during transactions.

Support Questions

You can reach our customer support team via phone, email, or live chat on our website. We are available 24/7 to assist you.

You can request changes or cancellations by contacting our support team. Please review our cancellation policy for specific terms and conditions.

Yes, we have a dedicated support team available 24/7 during your tour to handle any emergencies or issues that may arise.

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